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Logistics with Cutting-Edge Technology
Innovating Today for Smarter, Seamless Deliveries Tomorrow.
At AllcargoGATI, technology drives our objective to lead the logistics and supply chain industry. From our early adoption of pioneering innovations to today's real-time tracking systems, we are consistently benefitting from technology to deliver unmatched efficiency and reliability. With an ISO 27001:2013 certified IT infrastructure and over 2,700 mobile devices in use, we ensure seamless, secure operations across 300+ locations. Our technology not only enhances our business but also empowers our customers by providing better visibility and control.
Our Innovation Journey to success
Over the years, AllcargoGATI has been at the forefront of innovation in the industry.
2024
e-Docket & iPOD
AI-driven tools that revolutionize Proof of Delivery management and paperless logistics, ensuring real-time accuracy, efficiency, and seamless operations from booking to delivery.
2020-2022
WhatsApp Bot
The WhatsApp Bot has been launched, along with digital payment enablement via PayTm, Salesforce CRM implementation, Darwin-Box integration, and the introduction of the e-Retail Docket.
2019-2020
GEMS 2.0
GEMS 2.0 Contract & Delivery Apps have been rolled out, marking the kickoff of Project Avvashya.
2018
The ITIL-based IT service
The ITIL-based IT service management introduced, new software change Management framework, alongside the kick-off of the GEMS 2.0 Contract & Delivery Apps project.
2017
GEMS 2.0
GEMS 2.0, Docket Digitization, Biometric Attendance.
2016
Pkg. level scanning
Pkg. level scanning in express distribution (SFA), SCM - Sterling Commerce, ISO 27001:2013 Certification (For HO & DC)
2014-2015
Real-time tracking systems
Launched real-time tracking systems and delivery update of e-Commerce Delivery GA, Biker, Loading/Unloading through tab, Gati Consumer and Info fleet app
2010-2013
GEMS Dashboards
Launched GEMS dashboards and Mobile Apps for - Booking and label printing and package scanning solutions
2008-2009
Oracle Business Intelligence App
Oracle Business Intelligence App, Mobile App - Delivery details capturing e-POD & IVR, Mobile App - Sales and Ops Team, Introduction of Vehicle Tracking System
2005-2007
Instant Messaging
Rolled out instant messaging for employees, Oracle Data Guard-based disaster recovery site, and WMS - eBizNET
2002-2004
SMS based updates
SMS based updates on website along with SMS updates to customers on shipment status, IP Phone rollout, centralized online app, on web -Gati@web
Technology - The Heart of our operations
Salesforce
Driving Efficiency and Real-Time Insights
Our system seamlessly integrates Salesforce and Ameyo to ensure real-time case updates and shipment visibility. Empowering you with SLA tracking, tailored reports, and subscription-based notifications delivers speed, transparency, and precision to every interaction.
Key Benefits- Faster Issue Resolutions: With real-time case logging through Salesforce and Ameyo integration, your concerns are addressed immediately, minimizing downtime and ensuring smoother operations.
- Enhanced Shipment Transparency: GEMS empowers you with real-time shipment visibility, allowing you to confidently make informed decisions and plan.
- Reliable Escalation Support: Our CCEC system ensures quick resolutions for escalations, giving you peace of mind that challenges will be handled promptly.
- On-Time Deliveries: SLA visibility for front teams and sales ensures timely interventions, so your shipments remain on schedule without surprises.
- Stay Informed, always: Receive personalized reports and MIS tailored to your business, helping you track performance and identify opportunities.
Customer Portal
GEMS
e-Docket
iPOD
VTS
Hub-Eye
Booking App
GENIE
