Frequently Asked Questions

  • What is Shipper Risk/Owner Risk ?

    The Risk which has to be owned by Customer for transit Shipment .
  • What is the Time Duration for Registration of Complaint?

  • What Documentation is required for claim process (For Carrier risk ) ?

  • How Volume conversion can be calculated?

  • What are the Dimensions of the box for GATI Laabh

  • What are the dimensions of Gati Secure Box?

  • What is NCV? How much we can settle for NCV goods ?

  • Duration to avail Freight Refund coupon ?

  • In which cases Freight refund will be done ?

  • On which Location we do not providing Freight Refund ?

  • To whom Claim will be settled ?

  • What is ESS /ODA Location?

  • What comes under NCV Goods ?

  • What kind of materials cannot be shipped through AllcargoGati ?

  • What is the process for Registration of Online complaint /Pickup ?

  • Where can a customer claim OBN?

  • What is OBN ?

  • How do I know more about AllcargoGati and its services?

  • What kind of Logistic solution does AllcargoGati provides?

  • Where can I get financial details of AllcargoGati?

  • How do I contact AllcargoGati?

  • Can I know the location serviced /Transit time / Price charged by AllcargoGati?

  • How to lodge a complaint on line?

  • How do I schedule a pick up online?

  • How to become business partners of AllcargoGati?

  • How do I know the Documentation required for each State in India?

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