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Excellence in In-Plant Warehouse Management

Challenge
- High count of customer claims impacting service quality.
- Need for continuous improvement in storage efficiency and error reduction.
- Implementation of best practices for material movement, segregation, and quality checks.
Solution
Allcargo Supply Chain developed a customized in-plant warehouse management solution, focusing on:
- Error reduction methodologies at key checkpoints.
- Best practices in material handling, segregation, and quality control.
- Efficient storage and inventory management to reduce claim counts and boost operational efficiency.
Facts & Figures
Annual Handling Volume
- 23,000SKU’s
- 12,96,000Lines processed per year
- 9,62,400Cartons handled per year
- 18,000Bin locations and 200 pallet positions

Achievements
- Highest-ever single-day sales
- Incentivized for achieving 2022 KPI targets
Performance & KPI Achievement
Allcargo achieved or exceeded customer expectations across key metrics, contributing to efficient warehouse operations and high accuracy.
- KPI / Metrics
- Customer Expectation
- Performance
- Inbound GRN
- 98%
- 100%
- VOR (Vehicle Off Road)
- 100%
- 100%
- AOR (Availability Off Road)
- 100%
- 100%
- Customer Challan
- 99%
- 100%
- WH - Challan (STO & DTC)
- 98%
- 100%
- Customer & WH-STO Claim
- 98%
- 100%
- Inventory Accuracy
- 99.90%
- 99.99%
- Service Quality
- 100%
- 100%
- Hygiene
- 100%
- 100%
- Inhouse Damage
- 100%
- 100%
Customer Value Proposition
By implementing a robust, tailored in-plant warehouse management solution, Allcargo Supply Chain has added value by:
Cost Savings
Reducing error rates through advanced methodologies and checkpoints.
Improved Order Accuracy
Achieving top-level performance in inventory accuracy, claim management, and service quality.
Boosted Productivity
Ensuring high service quality and zero in-house damages.